Archive for August, 2010

Working together

It’s amazing how much positive feedback we’ve had since the launch of our new Partner Program, WWW Inside. It seems as if everyone we approach really wants to explore the possibilities that partnerships offer. The problem is that it can be quite difficult instigating these partnerships. The other impression I get is that the willingness to share and collaborate in order to provide better service to clients is stronger than the need to protect and wall off their own client base from possible intrusion. This gives me a great sense of optimism about the future of our industry at large. We are a social species after all, with the need to interact and utilise the diverse set of individual skills that we have, so it makes sense to bring this through to our business environment, a traditionally cut-throat, dog-eats-dog environment. If we can move past the multitude of fears that partnering usually conjures up and instead see the opportunities for major growth and expansion that collaboration brings us, how much better would this be, both for our businesses and ultimately for our clients?

I’m looking forward to the road ahead with our new partnerships. Onwards and upwards!

Our new partner program launches in Cape Town

Earlier this week we invited a cross section of Cape Town’s creative, marketing, web-design and PR agencies for breakfast to mark the launch of our new Partner Program – WWW Inside. The event took place at the very trendy Lazari Cafe at the Cape Quarter, and treated guests to a scrumptious breakfast and informative presentation detailing the new program.

In short, the program is designed to enable such agencies to:

  • Maximize the value they can add to their projects
  • Take on larger, more technical projects
  • Offer their clients high-level strategic input from a technology point of view
  • Broaden their offering and sales reach

For all those who missed out on the launch, you can get the low down on the program on our website, or get in touch with us directly if you want to see the full presentation with case studies.

Using Web Metrics to your advantage

You want people to have a great experience using your site. But how will you ever know? Will you ask them? Sometimes that’s effective, but how many people really have the time or inclination to fill in a feedback form or send you an email with their thoughts and experiences? Are all the people who are kind enough to do this  an accurate representation of the people that visit your site?  Your goal should be to track what people are doing on your site – where they’re clicking or where they’re getting stuck and inevitably leave your site.

You could bring focus groups into expensive testing labs and record your subjects actions on the site, asking them questions about the site and their interactions with it, but this takes time and money – time to find the right people that represent your target market and collate and document all the responses,  money to get them interested in helping you test your application, and more money to hire the necessary equipment to perform these tests. Not a particularly attractive concept in the current state of our economy.