Net Prophet 2010 – Social Media: The side effects (By Richard Mulholland)
Richard Mulholland is the founder of Missing Link, a specialist conference and presentation strategy company, and co-owner of Thunk! SA’s first perspective lab. Rich’s dynamic way of thinking took him from rigging lights at rock concerts to telling CEOs what and how they should present. A renowned speaker, strategist, creative thinker and capitalist punk, Rich is the guy you hire to make your presentation or conference rock. He also has a deep hatred for pretentious biogs, of which his is a fine example.
“Using Twitter for chit-chat is like having a conversation via megaphone.“
A summary of Richard’s presentation:
- In South Africa, we don’t have a lot of access to buying products, but we can download almost anything.
- The side effects of social media are vast:
- May steal your attention: When it comes to content, your number objective should be to retain, not repeat.
- May cause excessive loudness: Using Twitter for chit-chat is like having a conversation via megaphone.
- May kill conversation: Best description from Simon Dingle – “Social media has increased the depth to which a head can be inserted into an arse. Astonishing.” Note: 140 characters does not make a conversation.
- May lead us to over-estimate the importance of ‘now’: The best stories take time to unfold.
- Could cause an elevated (sense of) self-importance: Twitter follower counts have become more important than actual impact – it is not a social network, it is an information sharing network.
- Could make you believe that people actually care.
- Privacy…. It’s gone! The recent Facebook privacy scandal illustrates this perfectly.
- Conclusion: So what is the antidote? People are the network, everything else is a tool. (Think about what you would do in real life?) Network agnostic social score: Give an indication of the value that you add, rather than how many people follow you.
Category: Net Prophet 2010






One line summary: don’t be a such a social media douche-bag…
Inspirational presentation, Rich! Biggest take-away for me is to not be so obsessed with real-time info. The best stories take time to evolve. Love that! Thanks!
“Twitter is not a social network, it is an information sharing network.” Nicely said, awesome presentation with superb insights. Could you by any chance lay down what Rich’s reference was to Linkedin and Facebook as networks? Thanks and kudos to White Wall Web for this post.